CH
Carl H

1 reviews | Active since Feb 2018

05 Feb 2018, 12:57

Personal Loan

Afternoon,

I app**** for a personal loan and they lost my documentation. I then did it telephonically the second time and still no resolution.

I have been your client for years and there are plenty of companies claiming to pay out loans within an hour.

Why have you not gotten back to me?

0
Replies (2)
Absa
Absa's reply06 Feb 2018, 05:18
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

CH
Carl H's update06 Feb 2018, 13:05
Reviewer Update
Afternoon, Could you do your investigation's at a later stage and sort my loan out please. This has been going on for over two weeks.