RS
Roland S

1 reviews | Active since Sept 2010

01 Nov 2024, 08:48

Personal Home Loan

Good day,

I'm not sure what avenue to follow. This is regarding a payment on my personal home loan.

Could someone contact me please.

0
Replies (2)
Absa
Absa's reply01 Nov 2024, 11:08
Official
 Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.  Your reference number is C-***5. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,

Absa
Absa's reply01 Nov 2024, 16:19
Official
 Dear Ronald

Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***5.

Kindly provide us with more information regarding the payment towards your home loan.

You can share your concerns in this platform for us to investigate and provide you with the outcomes.

Looking forward to your response. 
 Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,