penalised for unauthorised debit from identity theft

<p>Good day,</p> <p> </p> <p>I have been getting constant debits from Telkom and have been in contact with them to stop the debit orders.</p> <p>However the feedback from them is almost non existent. .</p> <p> </p> <p>I was reversing the debit orders via online banking however some do not appear. I have been in contact with my personal banker to reverse when I was not able.</p> <p>Now if I have not authorised a debit order and the funds are not available, why am I penalised?</p> <p> </p> <p>Please can you reverse the admin charge for the unpaid debit order. </p> <p>A reference number was previosly logged for this activity ( ********** ).</p> <p> </p> <p>15/03/2017 Naedo Do Unpd R1,500.00 Admin Charge R50.00</p> <p> </p> <p>As my bank you cannot seem to protect me from this and are now penalising me.</p> <p>Just tell me to ****** off and take my business elsewhere as Im really tired of asking you to help me</p> <p> </p>