PayShap payment not reflecting

On Monday i have made an payment from my Absa account to Standard,i made 2 payments to the same beneficiary using payshap method but when i check my balance on standard bank only one payment reflects till today,i tried contacting both banks for help absa has reached out to me and confirmed the funds went out to standard bank and they stated that they are also waiting for response from standard bank.

When i try contacting standard bank the their assistants don't help it's like their unable to their Jobs and they're not taking this matter seriously they keep on saying no funds was sent to my account