NG
Nozi G
1 reviews | Active since Aug 2021
21 Dec 2023, 15:37
Payment without my Authorization
My money was deducted my account without my authorization and I on top of that Absa has been taking me from Piillar to post. Nobody has no right to deduct money from anyones account without their authorization
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Replies (2)NG
Nozi G's updateReviewer Update
21 Dec 2023, 15:40Im glad that all calls are recorded cause the lady I spoke to Moloko Nkoko my recoveries was rude and nicely and proudly told me these no manager to help as these no manages around and she will have to disconnect the line cause these nothing she can do for me.
NG
Nozi G's update21 Dec 2023, 15:40
Reviewer Update
Im glad that all calls are recorded cause the lady I spoke to Moloko Nkoko my recoveries was rude and nicely and proudly told me these no manager to help as these no manages around and she will have to disconnect the line cause these nothing she can do for me.
Absa's replyOfficial
21 Dec 2023, 16:58Dear Nozi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply21 Dec 2023, 16:58
Official
Dear Nozi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care
Best regards,