Payment reversal

<p>Good Day I am very dissapointed in Absa ,I need someone to urgently help me I have 2 payments that I made in error on online banking ,and since yesterday I have been sent from pillar to post with no luck,i went into the bank and they just said oh no they cant assist i must phone online banking,phone the number i was given and they said oh no you must sent and email to disputes which I did ,then i got an automated email that my query was sent to the correct department ,Really now ..they obviously dont see the urgency in this situation.So I need to know how long am I gonna have to wait for someone to assist me if ever,ABSA'S service really sucks big time ,dont they care about the customer..</p>