Payment Relief COMPLAINT

If I could give a zero rating, I would.

I have app**** for Payment relief from Absa in April to which I was approved and they deducted my account every month since then. I had to phone to get the money refunded back onto my account, which I waited a very long time for even though they said it would be 24 hours, however my account was debited the end of May AGAIN Twice!!! Great the above mentioned complaint I listed on Hallo Peter a few days ago in which they stated they would get back to me LATEST 5 June 2020 at 11am. Just received a mail stating that they would get back to me by 9th June, ABSA my account is now R1600 in The minus due to your lack of competency, who is going to pay those charges to my account at the end of the month and who is going to fix my hard worked for credit score????

My reference number for the complaint is C-***7

Please fix this I have done nothing wrong and I need to feed my family just as any other person needs to.

Your service is pathetic!!!