DW
Doug W

1 reviews | Active since Jul 2011

12 Feb 2015, 16:41

payment pebble not working x2

To whom can help me ? I unfortunately signed up for a new Payment pebble ! Unfortunately it did not work i spoke to Mary Mtsheni she was very helpful and managed to send a new payment pebble to me within about a week or so . <br> unfortunatly this one does not work either. I called the rep Theo Velumrugen and he did not answer or return my call until i spoke to Mary about it . Then he called me and i told him he must show me how this pebble works , it does not even light up when plugged into my Iphone .Theo said he will call me back in 10 min and i have heard absolutly nothing from him . I have a feeling this is not the first time he has had hassles with these Pebbles. I am so glad i did not cancel my Capetic merchant machine, cause i would have lost alot of money ! My problem is who do i turn to now with this broken Pebble !

0
Replies (1)
Absa
Absa's reply13 Feb 2015, 09:01
Official
Hello wanabe,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,