Payment Pebble Handset

Item: Absa
Rating: 1
Author: Mehroon J

Technical issues with my payment pebble handset. I've had to request that they change the device 3 times in succession. Service is ridiculous and consultants are ***********. I'm still waiting for my new device a day over the turnaround time. They don't understand the urgency of the matter. I'm losing business because of ABSA's incompetence.

Helpful (0)

Replies (2)

Absa's replyOfficial

22 Nov 2018, 14:23

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply22 Nov 2018, 14:23

Official

Best regards,

Absa's replyOfficial

22 Nov 2018, 22:20

Good day Mrs Davids, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply22 Nov 2018, 22:20

Official

Best regards,

Payment Pebble Handset

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