TM
Thabo M

1 reviews | Active since Jul 2022

12 Jul 2022, 18:44

Payment holiday was a **** /*****

Absa ****s vulnerable people in time of need when people were loosing jobs in the because of covid 19 they promised to give their client some kind of relief "payment holiday" without explaining all the details about it, I'm one of them now I'm sitting with a debt, Took a loan in 2018 and the final payment of the loan was 26/05/2022 i only took 3 month of that relief but I'm sitting with 12k on top of what I owe them even if 3month interest can accumulated but it won't be r12000 of interest

Absa bank is de*****ing vulnerable people in time uncomfortable situations like retrenchment, salary cut and people loosing their jobs

Hope absa will understand the damage it cause to people livelihood

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Replies (1)
Absa
Absa's reply13 Jul 2022, 09:18
Official
Dear Thabo Masheyo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***2. Kind regards,Group Customer CareRezona Louw