vV
velescascheffers V

1 reviews | Active since Feb 2017

05 Aug 2020, 12:54

Payment holiday

Hi, I was approved for payment relief and it was noted that my next payment would be 25 August 2020. However, I'm now receiving calls that I need to pay for July as well. Could someone kindly look into this and respond as soon as possible?

0
Replies (1)
Absa
Absa's reply06 Aug 2020, 11:37
Official
Dear Velesca 

Thank you for bringing this matter to the attention of Absa bank .

I have referred the above back to our Payments Relief team for investigations . 

Kind Regard

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care