1 reviews | Active since Sept 2011
<p>Good Morning</p> <p> </p> <p>When i app**** for a credit card, i was asked to select a payment date, but then i am receiving statement with different payment due dates. I am not understanding that because i get paid per month on the 25th. So i would like to know who authorised ABSA to change my payment dates? Where do you expect me to get money in the middle of the month to make payment on my card. The next thing you will calling us to come and make payment. Some of us know our responsibilities, we dont need someone to call us to come and make payments, hence we gave in a date as to when you can expect payment to be made.</p> <p> </p> <p>Please kindly advise, as i called your consultants on ***, but i cant hear what they are explaining. The just fail to say they dont know the reason why.</p> <p> </p> <p>i am very frustrated with ABSA, it has been the best and well trusted bank, but lately you are actualy chasing us away.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
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