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aM
amanda M

1 reviews | Active since May 2024

19 Jul 2024, 10:13

Payment arrangements

Good day

I would like to make payment arrangements on my Absa credit card account. Can someone please call me.

Amanda Maqoko

Thank you

0
Replies (4)
Absa
Absa's reply19 Jul 2024, 13:42
Official
Dear Amanda  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is  C-***3. Kind regards,Vanessa CroweGroup Customer Care
aM
amanda M's update19 Jul 2024, 16:50
Reviewer Update
This is what I don't understand with Absa, I'm trying by all means to pay off my debt, only to get them to delay me and will continue to call me about missed payments. It's very difficult to get communication from you as is.
aM
amanda M's update20 Jul 2024, 14:25
Reviewer Update
Can Absa not reply to me privately as I never see a reply, if there is any person available to communicate with me, I am available to take their call any time of the day, this experience is really stressful.
Absa
Absa's reply22 Jul 2024, 08:54
Official
Dear Amanda  Concerning complaint number C-***3.

I have sent you an email with a turnaround time to address your concern. I will however request urgent assistance. Kind regards,Vanessa CroweGroup Customer Care