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brandon S
1 reviews | Active since May 2009
25 Aug 2021, 12:44
Payment arrangement not honored
I am shocked that Absa is unable to enforce payment arrangements, each month they deduct 3 times the amount of the payment arrangement that i have made with them. Each month i am inconvenienced by this bank, without fail.
Please correct this ASAP.
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Absa's replyOfficial
25 Aug 2021, 16:57Dear Brandon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply25 Aug 2021, 16:57
Official
Dear Brandon Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care