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brandon S
1 reviews | Active since May 2009
26 May 2021, 14:00
Payment arrangement ignored...AGAIN!!!
Every month i seems to have the same issue with this bank, i made payment arrangements months ago with regards to my personal loan and yet every month the deduct full installment and ignore the payment arrangements made, every month without fail. It seems this bank specialist in inconveniencing their clients, when will it stop. When i finally move from this bank?
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Absa's replyOfficial
26 May 2021, 14:47Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply26 May 2021, 14:47
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,