rM
ruvimbo M

1 reviews | Active since Dec 2014

09 Dec 2015, 15:36

PAYING TWICE FOR SA WARRANTIES MAINTENANCE

ALL ALONG I HAVE BEEN RECEIVING STATEMENTS FROM ABSA WITH NO BREAKDOWN OF WHERE MY MONEY IS GOING TO.<br> SO TODAY I DECIDED TO OPEN THE STATEMENT ON INTERNET BANKING AND TO MY SURPRISE ABSA HAS BEEN DEDUCTING AN AMOUNT FOR 5 YEARS FOR SA WARRANTIES INSURANCE BREAKDOWNS & MAINT,YET I HAVE ANOTHER POLICY WITH SA WARRANTIES FOR THE SAME INSURANCE WHICH I PAY THEM DIRECTLY.<br> I PHONED SA WARRANTIES AND THEY SAID THE ONLY ACTIVE POLICIES FOR MY CAR ARE THE ONES IM PAYING FOR DIRECTLY.MY QUESTION IS WHERE IS ABSA TAKING THAT MONEY AND WHY AM I PAYING TWICE.<br> <br> ALL IM ASKING ABSA IS TO REFUND ME.

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Replies (1)
Absa
Absa's reply10 Dec 2015, 10:47
Official
Hello ruvsco@,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd