NM
NDIVHUWO M

1 reviews | Active since Oct 2013

14 Sept 2019, 10:28

Paying the car that has now been financed by wesbank

I have a problem with ABSA, according to my knowledge a NaTis document can only be provided once the car has been paid up, my car DP 56 XM GP has now been financed with Wesbank whilst I am still paying the car with ABSA, my “ car ” has a new owner and the new owner has been financed by Wesbank, how does this happen? How is it possible that the car is paid twice to 2 different providers by 2 different people? How did Wesbank managed to get hold of the papers unless ABSA gave them something which shows the car has been paid up? I need some clarity as I don’t want to pay this car anymore since it’s no longer in my position. My ID no : *** Cell number : ***

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Replies (1)
Absa
Absa's reply16 Sept 2019, 10:10
Official
Dear Ndivhuwo,
 
 Thank you for bringing this matter to our attention. The reference number to your case is C-***1. We will investigate the matter and furnish feedback within the next 3 days.
 
 Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd