AG
Annemarie G

1 reviews | Active since Jun 2016

30 Nov 2016, 08:28

Paying interest on money not owed

<p>I never use the budget facility on my credit card and every week or so I pay off all the debt on my credit card. I now discover that Checkers Sunnyside has accidently put R417.75 through on budget on 25 Aug, but I paid off the whole amount on 26 Aug. Although I don’t owe that amount, ABSA is still charging me 21% interest on it. I feel that it is very unfair. Checkers made the mistake, I got no advantage from it, but ABSA still makes me pay.</p> <p> </p>

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Replies (1)
Absa
Absa's reply01 Dec 2016, 11:32
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd