Paying insurance without written or telephonic contract

<p>I failed to submit confirmation letter of my car insurance to Absa so they chowed about R 719 for March and April totalling to R 1400 . I then emailed them the said document as instructed and promised that i will get the money back but now am running from pillar to post..the thing is am still paying for my car insurance elsewhere meaning i paid more than i can afford and it put me in financial constraints. Can you help me get my money back straight to my account. My Id number is ********** 844081</p>