jP
jason P

1 reviews | Active since Jan 2016

12 Jan 2016, 09:19

Paying for services that never work!!

I have been using Absa online banking for a while and the past 4 months it has not been working but absa still makes me pay for the service.<br> <br> Absa has Pathetic customer service, i have into 3 different branches on 4 occasions and have phone the customer careline as well as technical support about 4 times i have spent more time fighting with absa for a service that i am paying for than what i am actually using the service.<br> <br> 3 days ago my credit cards and all linked account do not work so i currently do not have a bank.<br> <br> I will never recommend absa to anyone and i will be moving all my accounts to a new bank soon.

0
Replies (1)
Absa
Absa's reply15 Jan 2016, 11:24
Official
Hello jd pain,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,