RM
Ranwedzi M

1 reviews | Active since Nov 2014

13 Feb 2015, 11:17

Paying for products not requested

I opened a credit card with ABSA in 2014. Upon receiving my first statement and up until now I am being charged for a transaction called \Credit Life Insurance"of which I believe is a policy. I never app**** for this product and I have made requests to cancel this policy off my credit card. Nothing has been done since then"

0
Replies (1)
Absa
Absa's reply13 Feb 2015, 11:47
Official
Hello ranwedzi86,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,