PAYING FOR A SERVICE THAT DOES NOT EXIST!!!!

I am seriously gatvol of ABSA, I was charged about R304 for a service fee that I have no phucking clue what it is!!!! On top of that, I have been following up on my rewards for the past three months, no one would help me or contact me to sort it out. I keep receiving a message to log on to my rewards but nothing is ever loads, nothing, zilch, nada, what phuckery!!!!!

someone contact me or I am moving all my accounts to a bank that actually gives a damn if such even exists!!!