MS
Moira S
1 reviews | Active since Mar 2009
05 Feb 2016, 11:55
Paying for a CC that I cannot use
My ABSA Avios card stopped registering at retailers. ABSA sent me a text saying they had noticed this and I should go to a branch for a replacement. I tried that once, but do not have time to queue at the tellers (Howard Centre, Pinelands, Cape Town). Sent an email on 25 Jan asking for a new card to be sent to me. Received a ticket [#ID: 12eaae1c-loiI-apkG-IECd-YAqycmRT7zOL#] on 25 Jan. Nothing further. Please arrange to have a replacement sent to my registered address by 12 Feb, failing which please cancel my card.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
05 Feb 2016, 13:26Hello Moira,
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply05 Feb 2016, 13:26
Official
Hello Moira,
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd
Good day
We have received your Complaint however due to the omission of your ID number or account number we could not log your Complaint.
Can you kindly provide us with the full ID number or alternatively your account number.
Awaiting your soonest reply
Kind regards
Dansig Boyce
Group Customer Care
Absa Bank Ltd