LG
Leeta G

1 reviews | Active since Jul 2019

18 Jul 2019, 14:28

PAYING CASH FOR BANK STATEMENT

I would like to find out, why do you have to pay cash for re-printing of bank statements ? I had to pay R60 per statement. I have an account with Absa for ± 18 years. I went to the bank and had to pay cash before receiving the statements. This is bank policy ?????

0
Replies (1)
Absa
Absa's reply19 Jul 2019, 10:11
Official
Dear Customer  
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
Regards
  
Pravesh Bejay
Specialist Case Manager
Customer Value Management