Paying account protection premium for free.

<p>I was an ABSA client for more than 10 years. I had a credit card and personnal loan and I took out the account protection plan on both for in case something happen and I can't pay anymore. I was retrenched in February and I hander in all the documentation they wanted twice. Nobody called me to say they received it. Every time someone phoned me from ABSA I told them I was retrenched and I'm waiting to hear from the credit department. Now ABSA handed me over to the attorney. Why the hell did I pay the premium if you can't cover my account. Im<span style="font-family: 'Avenir W01';"> not working so how am I suppose to pay the attorney. Will never use your services again or tell anyone else to do so either.</span></p>