GG
Gibraltor G

1 reviews | Active since Oct 2015

15 Nov 2021, 15:40

Payed up Letter!

Good day, My name is Tiny

To say iam Angry would be an understatement, on the 26 of October I deposited my last installment of R1460 I was under Debt review at the atm I used didn't issue Any Slip I then checked with the branch in Mandela Drive. That's where this Started I was sent from pillar to post Every Afrer 3 days checking up with them Without any Solid answer Today I went in again demanded Recordings as was told the fault was on my side. to my surprise when I gave them my reference That I was GIVEN BY THEM REF NO: *** they found the money but claimed it was appearing on the wrong Account

How can it be a wrong account that doesn't belong to me why it was given to me by the lady I called in the branch in the debt review department iam sick of this I want them to fix NOW this so I get my payed up letter, I don't want to wait till Thursday i want my Answer Now. Do your Job as I played my part and payed you!

Iam so disappointed with Absa.

0
Replies (2)
GG
Gibraltor G's update16 Nov 2021, 17:12
Reviewer Update
Thank you hello Peter
Absa Has responded to my Query, and my money was sent to correct Account
Iam just waiting for paid up letter,
You guys are the best
Thank you so much.

Thank you absa for Seeing your wrong and fixing it! that I commend so much.
Absa
Absa's reply17 Nov 2021, 10:29
Official
Dear MR TS GUMEDE

Thank you for your response.

I will follow up on your paid up letter and respond to your private e-mail.

Kind Regards  

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care