GC
Gwambeni C
1 reviews | Active since Mar 2020
01 Jul 2020, 08:16
PAYBACK MY MONEY
I paid my loan over 12 months ago - and yet ABSA is still taking R152.81 on the 27th of every month - this is even after i called and I was promised by your agent that they will stop this and refund me. If all those debits are not refunded to me by Friday I am cancelling all of my policies with you and moving to Capitec. Cellphone: *** Name: Mr GD Chauque
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
01 Jul 2020, 08:53Dear Daddy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply01 Jul 2020, 08:53
Official
Dear Daddy, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd