PG
Peter G

1 reviews | Active since Sept 2011

16 Jul 2015, 09:14

Pay more and get penalised

I have a credit card with Absa bank.<br> This credit card I use for my monthly petrol and vehical expenses.<br> The limit is not high, only R3880 but seeing that I only use R3500 worth of fuel each month it will do.<br> After my salary cleared last month, I called the bank to get a current balance (as there statements are always late). I am told that the min amount payable is a small amount, around R200 - R300. <br> I pay R3800 and bring the card to a zero balance.<br> <br> Then after a few weeks of putting in fuel, the card is rejected at the fule station (insufficient funds).<br> This was odd as I had only but in 2 amounts of fuel and I still have a long way to go until pay day.<br> <br> Absa bank with out informing me, decided to half my credit limit to R1940.<br> If I had kn own this before making payments intio the account I would have paid in the min required and put the rest of my money into a different bank card.<br> <br> No I have no money for fuel for the rest of the month.<br> Absa bank showing just how little they care for you.. <br>

0
Replies (1)
Absa
Absa's reply16 Jul 2015, 11:34
Official
Hello 00Peter,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards

Daphne Le grange

Group Customer Care

Absa Bank Ltd