PAY BACK THE MONEY

27 MAY 2019 I RECEIVED SMS FROM ABSA INSURANCE COMPANY RELATING TO THE MECHANICAL BREAKDOWN WARRANTY POLICY.THERE WAS A LINK WHICH STATED "YOUR POLICY TERMS STATED THAT THE TERM OF YOUR POLICY WAS FOR A PERIOD OF TWO .AIC HAS SINCE ESTABLISHED THAT YOUR POLICY WAS UNFOURTUNATELY NOT LAPSED ON THE EXPIRATION OF THE TWO YEAR TERM".THEY FURTHER PROMISED TO REFUND ME THAT MONEY WHICH WAS CONFIRMED TELOPHONICAL PROMISED TO REFUND WITHIN3DAYS TILL NOW NOTHING.IF YOU CALL THE STAFF MEMBERS WILL TRANSFER YOU FROM PILLAR TO POST THEY ARE SO CLUELESS THEY WILL PROMISE TO CALL YOU BACK BUT WILL NEVER CALL YOU.IM SICK AND TIRED OF THIS RUNNING AROUND.