MM
Mary M

1 reviews | Active since Nov 2014

21 May 2015, 14:47

Pay Back The Money

An amount of R1146 was debited from my credit card on the 04/05/2015.<br> <br> I would like to dispute the amount as I did not make any online purchases from such a company and haven't even used the credit card in the month of May 2015.<br> <br> I would appreciate if the amount could be returned to the credit card with immediate effect.<br> <br> I have been in contact with different departments in your company that could not assist me being the ***** team on *** and *** team which proved to be a waste of airtime.<br> <br> My credit card is paid every month without defaults, my point being that you do not have to chase me to pay my account so I do not wish to chase you to do your part. Please ensure that, that company never debits my account at all in future.<br> <br> 2015-05-04 Description. [URL Removed] *** KN *** <br> <br> Let us resolve this amicably as I do not wish to post on your Social Media pages to get service or contact any of your board members.<br> <br> I repeat, I want the money back in my credit card. I will not accept any ********** activities running on my account.<br> <br>

0
Replies (1)
Absa
Absa's reply22 May 2015, 08:05
Official
Hello Gerereae,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd