TS
TUMI S
1 reviews | Active since Nov 2015
08 Sept 2020, 15:40
PAY BACK MY PREMIUMS
4th month not debited and my policy shows that it's in arrears, please pay back all my premiums so I can search for a reliable policy. I dont want stories that this is not a savings, I've been paying religiously and have never claimed...so pay me back since you fail to debit me. I dont want to be stranded when I need this money...JUST PAY ME BACK
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Absa's replyOfficial
08 Sept 2020, 16:20Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply08 Sept 2020, 16:20
Official
Dear Tumi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,