1 reviews | Active since Feb 2015
Patronised & Mocked For Nothing
On the 4th of February I visited my friendly branch -as I've known them to be so- for a credit card application. The above-mentioned consultant would then make it a point that he treats my consultation as an interrogation: patronizing, mocking & by all means making certain that he belittles me. I was in need of his assistance, thus all I did was grin & bare it in hopes that my application is completed with me remaining patient.<br> He then informs me that it should take 48hrs & that he will be calling me on the 6th of February, so as to give me feedback. The said date comes & goes leaving me in wonder as to how come I haven't been contacted.<br> <br> Today (07/02) I take the initiative to go to my bank & inquire about the progress of my application, the kind lady at the Inquiries desk informs me that my application WAS NOT DONE.. AT ALL!<br> <br> I will be working in Barberton for a while & in that while I am certain that I will find myself needing to consult with Absa, with this fact in mind I am worried of finding myself in a Catch 22 situation: damned if I do (because I will be ill-treated by Tshepho only to no delivery), and damned if I don't (I will be left with financial inconveniences).
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
