PATHETIC, USELESS BANK AND CALL CENTRE!!!

On 30/07/2015 I tried to draw money from an ABSA ATM. It gave me an error 68. So I tried again and gave me the same error. So I phoned ABSA general enquiries to enquire about the error. After 5minutes that the call centre agent Nozibile was looking for the meaning of the error code, she said that it means saswitch.It meanS drawing money from a non ABSA ATM. I think I will notice a red ABSA ATM when I see one. There was load shedding and the generator on. She said It might be the reason I need to try a different ATM. She asked security questions to verify my details and asked if I have the card with me and confirm it is not ******. I went to a different ATM, when I inserted my card the ATM took my card, said that YOUR CARD HAS BEEN WITHHELD!!!! I phoned ABSA again to find out what the Hell is going on. The lady said the card has been reported ****** and she listened to the conversation of the Stop request. She transferred me back to Nozibile who stopped my card. When I asked her who the hell gave her authorisation to stop my card she said it was an error. Sorry. All that Absa says is sorry! After 14 years of banking with ABSA I am cancelling my accounts with ABSA and moving to FNB!!