DG
Daron G

1 reviews | Active since Jul 2017

17 Jul 2017, 07:40

PATHETIC & UNPROFESSIONAL SERVICE

<p>On the 26th June 2017, the tiles in our Pantry/Laundry lifted ( a term commonly used is "tenting "). I reported it to ABSA the following day and an assessor inspected it two days later (29 June 2017).</p> <p>After numerous calls and emails- requesting the outcome/finding of this claim, no one has rep**** to either of my calls or emails just to keep me updated with the progress of the claim. </p> <p>Every call that I made was met with the same answer - "the person working with this claim will get back to you TODAY".</p> <p>I received two Ref numbers, one for the first call and another for the email that was sent.</p>

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Replies (1)
Absa
Absa's reply17 Jul 2017, 10:09
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide with your ID or account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette