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foundryster F

1 reviews | Active since May 2016

02 Aug 2016, 17:40

Pathetic unbelievable service of them all !

<p>So I quickly ran to my nearest Absa branch in centurion , the one close/near to the mall to release funds in my target save as I need the cash .</p> <p>Then I get there wait in a customer service queue like I would usually do to my surprise and after having to have waited for a ****** awesome 30mins , all I get is a "oh u have to go to our sales consultant to release your funds immediately " . I get there I find free consultant looking busy on their work stations however here is this poor guy sitting and not being attended to - so I rather decide to ask the receptionist for some help , only then we are attended to .</p> <p>Now funny enough for this "angry" sales consultant or should I say financial advisor for doing her job with a very stinky attitude closes my account not willing to help , so irate and without giving me what I want -which is my flippen cents in the account , now I can't inter-transfer my money cause between my accounts cause of the pathetic service @$?# my acc status is Closed , I don't want hard cash I wanna swipe "MY" money and all I get is an error . <br /> <br />So ****ed !</p> <p>Is Absa about who walks in and how they look or is it about all clients and providing best service ..</p> <p>Absa Centurion Mall must fall</p> <p>Regards<br />Mpho</p> <p>Sent from my iPhone</p>

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Replies (1)
Absa
Absa's reply08 Aug 2016, 08:49
Official

Thank you for bringing this matter to our attention. We will investigate the matter and one of our resolution agents will contact you once the matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd