CT
Cheryl T

1 reviews | Active since Oct 2014

20 Feb 2018, 09:39

Pathetic Switchboard

I've attempted to get hold of someone that I have an appointment with at ABSA ****arney Mall today in order to camcel my appointment and the guy at the swithboard keeps dropping my call. Have been holding on for more than 10minutes and his just not answering the call. Bad attitude!

0
Replies (3)
Absa
Absa's reply20 Feb 2018, 10:10
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please accept my sincere apology for the lack of service you received.

Kindly provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette

Best regards,

CT
Cheryl T's update20 Feb 2018, 10:13
Reviewer Update
Not taking a chance on an open website. Here is my nr though ***
Absa
Absa's reply20 Feb 2018, 13:45
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,