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Casandra H
1 reviews | Active since Aug 2016
20 Jun 2018, 10:24
Pathetic Staff, Pathetic service
Pathetic staff, pathetic service.
Called to change a debit order date. Got hung-up on! Then after about the fifth call to them, I was told they cannot help me after ABSA website clearly states that I should call in for my particular issue. Staff are unfriendly and poorly trained.
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Absa's replyOfficial
20 Jun 2018, 23:16Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply20 Jun 2018, 23:16
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd