Pathetic snail like service

ABSA PINETOWN BOTH BRANCHES DESERVE 0 STARS!! Pinecrest had 3 customer service consultants working as slow as snails. We sat in the line for 15+ minutes to not even move 1 seat

The Main branch in pinetown had 2 customer service agents working also as slow as snails 1even got up to go for tea while there were 13 people sitting in the line without moving, she had no substitute whilst she was gone. Lucky for me I sat in that branch for for 1 hour and only moved twice. Just to reset a pin because the envelope that the card came with had a defective pin protection film!!

Why are there 5 customer service desks but only 2 staff working during festive season?

Why are you worried about cost saving more than the customer experience and why do you have old slow people working there only, whilst there are so many young vibrant unemployed people.

You have consultants, advisors, tellers sitting and doing nothing because everyone is by customer service yet they can't assist with the load that is ridiculous

Sitting in ABSA made me feel like I was in home affairs which is actually an insult to Home Affairs because I don't even thing they move that slow

Pathetic service