SQRV
SYLVAN QUINTIN ROMEO VOLMINCK
1 reviews | Active since Jul 2011
03 Nov 2023, 14:43
PATHETIC SERVICES ONCE AGAIN
Once again I submitted a claim with Absa Insurance and got **** service. Do glad I cancelled, but its still active. Probably using delayed tactics again. They expect seperate access on a pipe replacement and valve replacement on geyser, meaning two separate claims. When I spoke to supplier, they only fix pipe, one access. When you want to replace the valve it must be a new claim. I phoned absa claims dept 6 tomes , they either drop the phone or dont answer. Once again they expose themselves with **** service.
Helpful (0)
Replies (3)0
Replies (3)Absa's replyOfficial
03 Nov 2023, 15:35Dear Sylvan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6 RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply03 Nov 2023, 15:35
Official
Dear Sylvan, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6 RegardsGodfrey NdouCustomer Value Management
Best regards,
SQRV
SYLVAN QUINTIN ROMEO VOLMINCK's updateReviewer Update
03 Nov 2023, 17:40Sad part is, this is not the first time.
SQRV
SYLVAN QUINTIN ROMEO VOLMINCK's update03 Nov 2023, 17:40
Reviewer Update
Sad part is, this is not the first time.
Absa's replyOfficial
06 Nov 2023, 09:30Dear Sylvan,
We acknowledge your complaint. We will respond shortly.
RegardsGodfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly.
RegardsGodfrey NdouCustomer Value Management
Best regards,
Absa's reply06 Nov 2023, 09:30
Official
Dear Sylvan,
We acknowledge your complaint. We will respond shortly.
RegardsGodfrey NdouCustomer Value Management
We acknowledge your complaint. We will respond shortly.
RegardsGodfrey NdouCustomer Value Management
Best regards,
