PATHETIC SERVICE - WAITED 3 DAYS FOR AN INTERNATIONAL TRANSFER

I transferred funds from my bank account in the UAE to my ABSA account on Friday 26 July. These transfers are quite quick normally. I called the bank on Monday 29 July because it was not reflecting. I waited 10 minutes to be assisted and had to use a share call number. The person assisted me and said ABSA received the money on 26 July. I emailed ABSA on Saturday and Sunday. Nobody contacted me to say the money could not be released for I don’t know what reason. I checked the application and it said there were no inbound transfers so the app is faulty too. This is poor service.