Pathetic Service Still Prevails at Absa

After reporting ABSA's pathetic service and and *********** staff on my previous report, I was contacted by Vanessa Crowe from ABSA. To date I am still in the same position that I was almost a month ago. I was contacted by a lady three Fridays informing me that my card was to be issued in 3 days time. I was then contacted by a lady by the name of Elsa from ABSA two Fridays ago and informed me that their systems were down so could not generate my card but wthe systems will be up aqain on the Monday but she will call me every day going forward with an update. Needless to say to date nothing has been done. Furhtermore, her direct line that she had given me goes to a call centre with me holding on for 30 minutes at a time with no answer.<br> <br> ABSA seems to have a dont care attitude when it comes to customer service. I am disgusted.