Pathetic service, ridiculous

I'm so not happy with absa right now and I'm glad i cancelled my chq acc and i think will stop using their credit card as well, they have just deducted almost R300 with description finance charge what the heck is a finance charge when you call no one answers and no one gets back to me. Ai I'm sooo frustrated. I broke the card and threw it away no longer gon use absa nor recommend it to anyone. Not only you lost me as a client my girlfriend and rest of my family will move to Capitec like i did.