Pathetic service, poor client management

I went to deposit a large amount of money to the absa branch in Empangeni (opposite Sanlam Centre) and I received the most poor and pathetic service yet from that place. I was standing in the business queue, and the teller closed and told me to take the next one. After the person in front of me was served another client cut in front of me and the teller working at cubicle 4 told me he was first. Is this how you manage A BUSINESS?