Pathetic Service - Paying for something that does not exist

<p>I have emailed and tried calling through the Platinum line yet till date no one has gotten back to me.</p> <p>I took out a platinum cheque account so I am able to use my cheque card for online payments etc, Yet I was given a debit card upon my old card expiring. </p> <p>Why am I paying for something that I cannot use , I was told that Absa no longer has cheque cards - why do we pay between R300- R400 a month for having a normal debit card that cannot be used for making online purchases etc.</p> <p>I have spoken to a guy at the branch when I renewed my card and was told they know nothing about the cards just told to tell customers there is no longer cheque cards and must issue normal debit cards.</p> <p>If this is the case I might as well take a capitec account which would save me on ridiculous bank fees that I am paying for absolutely no reason.</p> <p> </p> <p> </p>