DS
Deeaalon S
1 reviews | Active since Aug 2020
31 Jan 2023, 04:12
Pathetic service over and over from absa.
Once again absa does it again. Pathethic service. How many agents called me. This is why i recently did not use absa to finance my car now my home loan they make big mistakes and dont debit me again then. Got calls for area because of for their idiocracy of not adjusting the debits to the lending rate then paid the areas anf asked them to up my installment so im always paying more than i should, ask their agents to debit my account on the 25th of each month and they dont do either. Same problem i had with my car. Please finance with any other bank but absa. This one goes straight to facebook, tik tok and instagram.
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Replies (1)Absa's replyOfficial
31 Jan 2023, 10:30Dear Deeaalon Sicard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply31 Jan 2023, 10:30
Official
Dear Deeaalon Sicard Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
