BF
Birt F
1 reviews | Active since Jun 2013
10 May 2022, 08:48
Pathetic service or no service.
Been trying to open a trust account since 22/04/2022. Dealing with a lady called Nellie. Got a message on 29/04/2022 from ABSA that i must do a deposit to activate account, when to bank only to be told that the account is still blocked no reason was given. Nellie assured me she will phone me its now 10/05/2022 no call from anyone from ABSA The Glen. Pathetic service.
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Absa's replyOfficial
10 May 2022, 11:50Dear Birt Fourie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply10 May 2022, 11:50
Official
Dear Birt Fourie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***6.
Kind regards,
Group Customer Care
Rezona Louw