LB
Linda B
1 reviews | Active since Jul 2017
25 Nov 2020, 14:15
Pathetic service no communication
Why must I pay R140,00 for s new card if they could no just open my old account. We went to Absa in Northmead ON Saturday - we were in the bank for 3 hours for them to try re-open the account but to no avail. The ***** department has put a block on the account and they could not re-open the account after many phone calls???They had to issue us with as new card after they have phoned the Absa customer care center. I phoned last week and the lady who tried to helped me was so rude I have reported the incident - they have not come back to me yet??? Really it is pathetic.
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Absa's replyOfficial
25 Nov 2020, 15:48Dear Linda Brits , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***9. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange
Absa's reply25 Nov 2020, 15:48
Official
Dear Linda Brits , Thank you for bringing this matter to our attention. We sincerely apologies on any inconvenience caused. Your complaint reference number is C-***9. Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Regards
Daphne Le Grange