JT
JOHN T
1 reviews | Active since Jun 2009
25 May 2018, 15:34
Pathetic service, ***********
I have since this morning tried to get the Internet banking working on my card. I spent an hour at ABSA this morning and reset everything.
When I tried at home, I get a message that the account is locked and I must reset it. I HAVE RESET IT 3 TIMES WITH NO SUCCESS.
YOUR CALL CENTRE SAYS I MUST AN EMAIL
How *********** and unhelpful are you
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
28 May 2018, 10:23Hi there John
Thank you for the posting.
We really do apologise for the service received and the inconvenience caused in this regard.
We have tried calling you in order to assist, however was unsuccessful. Alternatively please email us your account details to *** in order to urgently assist.
Kind regards
The Virgin Money Team
Absa's reply28 May 2018, 10:23
Official
Hi there John
Thank you for the posting.
We really do apologise for the service received and the inconvenience caused in this regard.
We have tried calling you in order to assist, however was unsuccessful. Alternatively please email us your account details to *** in order to urgently assist.
Kind regards
The Virgin Money Team