PATHETIC SERVICE, HIGHLY *********** STAFF

We submitted a claim at Absa Kingsmead branch on the 4th of March 2024, all supporting documents were handed to the consultant and the claim form also filled in. We have been getting sms's and emails asking for supporting docs time and time again and we have been resending. Today after holding for over 50 minutes I managed to speak to a consultant who again asked me to send all our documents and claim form. This is frustrating and extremely annoying, clearly there is clearly alot of *********** people working there, we cannot be sending the same stuff over and over again this is pathetic