MH
Merc H
1 reviews | Active since Jul 2018
24 Jan 2025, 00:49
Pathetic service from *********** staff
The worst experience from call centre "Keisha " who sent wrong documents only for me to escalate and still recieve wrong documents. documents required is a STAMPED BOND REGISTRATION LETTER but seems like the document is not known since am bombard with wrong ones đŸ˜¡pathetic service
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Absa's replyOfficial
24 Jan 2025, 08:23Dear Chantelle Belle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply24 Jan 2025, 08:23
Official
Dear Chantelle Belle Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw